
In the Certificate window, go to the Certification Path tab and select the DigiCert Global Root CA root certificate, then click on the View Certificate button.ħ. Ignore the invalid certificate message.ĥ. The certificate error is shown. Using the Google Chrome web browser you downloaded, go to the Acronis CDN page.ģ. Click the padlock icon of the Chrome address bar to access the certificate.Ĥ. The workaround is to use a modern web browser to access Acronis CDN and download the root certificate manually, import the certificate, and then rerun the installer.įollow the steps below to manually download the required root certificate.ġ. Download the latest supported version of Google Chrome web browser (ver.49) for Windows XP from and click Show all files.Ģ.

This error is prompted due to required root certificate being absent on this machine.

During the installation of the agent on Windows XP, the following error is prompted:Ī required digital certificate is not installed on this machine.
